Wish Factory - Products not as shown

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1.6
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Additional Fees
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Iordered three pairs of pants all same style they all came to short.one shirt the buttons were missing. And three xxx large jackets, my 9 year old granddaughter that weighed 85pounds could wear them and I have sent pictures and complained to them for a month and they act as if they don't understand me.and sending me the same messages, we have let our team know about your problem.

And that's as far as it gets. And after a month I am tired of them.

I have given them all the chances to fix the problems but they just bush me off. If they can't fix the orders, then return my money.

Wish Factory - Why the difference between price

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Why when I order something & I go to pay for it it's double the price & that not counting the shipping price like a dress for $8.00 when go to pay it's like $13.00 plus $8.00 shipping shoes for $5.00 $15.00 plus shipping ,I have ordered a few things from Wish online and see only got 1 thing that I actually like I like some of the things on Wish but do not understand the price difference between picture of items & ordering them ,the description of items are not easy to understand some of the things I ordered was so cheaply made like I said been disappointed in my orders I would love to order other things but the difference in price makes it not so easy

Product or Service Mentioned: Wish Advertisement.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

Wish Factory - Poor quality n fake jewelry as well as poor delivery

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1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Website

Kk. I havent gotten as u say by mail serveral items that i ordered that i bought at all.

N then i get sold by yall fake jewlery as well some items never showed that i jad gotten refunds on n still havent showed. N now there r still items that i havent gotten that i cant get my money bk on. Yall i think whwn ppl (us customers ) pay for the stuff i think yall keep it coz i still havent gotten my refund bk on my card that hasnt even beem on there in months coz its deactivated.

N now the items now i still havent gotten i can even get my money bk at all coz yall wanted to hold my account. I am surprised that yall havent been sued or even shut down coz of fake n bad products n customer service suckz.

Comments

IntentionalSwallowtail
#1594737

I want the items I ordered wit my no ey not yours. N I would like to see on how ur sellin fake jewlery to us customers.

Wish Factory - Order/Refund

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Not resolved
2.7
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website

I ordered a watch and a necklace on the 2nd of August 2018 and i was supposed to receive my orders by 5th and 6th of September but i haven't received till this day 29/10/2018 its been 3 months now i'm

i wrote an email asking for a refund but no one contacted me regarding it hence i was not refunded i lost my money to Wish it was my first time purchasing there and i must say IT WAS MY LAST TIME their service is poor

the necklace was suppose was a gift because it was my first time purchasing at Wish.comAngry

I tried Contacting them with my Mobile but i had no luck since i'm in south Africa.......Can anyone help me i want a refund

Reason of review: Problem with delivery.

Monetary Loss: $10.

Preferred solution: Let the company propose a solution.

I liked: Pricing.

I didn't like: Customer service.

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